Over 20 years in learning and development
I started at Vodafone, where I spent eight years in house supporting retail, technical and management development, in the UK and across the Vodafone Group. I then spent seven years at ITV leading their leadership and management development, before setting up Moutinho Consulting in June 2018.
Since then I've worked with organisations as different as Twinings, ITV, Harlequins and the NHS. The sectors change but the problems are surprisingly similar: managers who were promoted for being good at the job and never shown how to lead, teams where the real issues only get discussed after the meeting, and standards that nobody quite remembers agreeing to.
I'd rather spend time understanding what's going on before I suggest anything. That usually means talking to people at every level, not only the ones who asked me in. When I've got a view, I'll share it, even if it isn't the one you were expecting.
Outside work, I'm usually with my family, in the sea surfing or kitesurfing, or digging through crates for rare groove and disco records.
Qualifications
- Accredited Spotlight Practitioner (Mindflick)
- SDI (Strength Deployment Inventory)
- Hogan assessments
- MBTI (Myers-Briggs Type Indicator)
- NLP (neuro-linguistic programming)
- Psychological Safety Practitioner
Four things I've learned
They shape how I design and run every piece of work.
One workshop rarely changes much.
People change through practice and follow-up, so I plan for what happens in the weeks after a session, not just the day itself.
Context comes first.
A programme that worked brilliantly somewhere else can fall flat in your organisation. I start by finding out how things work for you.
Teams do their best work when people can say what they think.
A lot of my work is helping teams get to the point where disagreement is normal and useful.
Evidence helps, but the room matters more.
I use research and good psychometrics, and I'll change the plan when what's happening in front of me says I should.